Receiving Your BCW Freight Shipment
Large BCW wholesale orders normally ship on pallets via freight carriers, a service often called LTL (Less Than Truckload). These shipments travel with other freight and may be handled multiple times during transit.
BCW works hard to protect your order before it leaves our warehouse. We carefully stack products on pallets, offset cartons away from pallet edges, and securely wrap each shipment to reduce the risk of damage.
While issues during transit are not common, they can happen. The good news is BCW has you covered—we typically replace damaged items or issue credit when problems are properly reported.
The best way to make sure everything is handled quickly and correctly is to inspect your shipment before signing for delivery.
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