How to Achieve Free Shipping on BCW Wholesale Orders

Hobby shops, online retailers, and other businesses that resell BCW products can apply for a wholesale account to get great pricing on BCW products and have their order shipped directly from BCW’s Indiana warehouse. Once approved for a wholesale account, customers can sign-in to their bcwsupplies.com account and the pricing and Free Shipping details adjust to wholesale levels.

Achieving Free Shipping is important for retailers, so shipping expenses do not cut into their profits. BCW wholesale orders achieve Free Shipping when the bcwsupplies.com shopping cart reaches $1,000, or $500 of the items designated with a green key symbol.

If preferred, retailers can order BCW products from numerous distributors. However, distributors do not always carry the full BCW product line and may experience inventory shortages. Furthermore, some distributors have excessive purchase requirements for supplies or add a steep delivery fee.

Some distributors are challenged to sell hobby supplies, as many supplies are bulky and do not ship efficiently with UPS or FedEx. BCW gets great shipping rates on supplies as most of our wholesale Free Shipping orders are delivered on pallets by freight trucks. In the freight business, these pallet-sized orders are called “LTL” shipments, short for “Less Than Truckload”. While using this BCW Free Shipping system makes your wholesale order affordable, it does have a few conditions, mainly you must ship to a single commercial address located within the 48 contiguous United States, or select areas of Ontario or Manitoba. See the Wholesale Customer Free Shipping Terms & Conditions below and LTL Delivery Requirements below for details.

When placing your first wholesale order from BCW, a Customer Service Rep will contact you to discuss your receiving process. If your commercial address does not have a loading dock, please request a truck equipped with a lift gate, so the pallet can be offloaded from the truck. In that instance, it is the responsibility of the store to get the product moved from the pallet inside the store or warehouse, not the truck driver.

If you have any questions about creating a wholesale account, how to order, or any shipping details, please contact our Customer Service Team for assistance.

Wholesale Customer Free Shipping Terms & Conditions

• Free Shipping is only eligible for online orders, not call-in orders.
• Orders must be made of in-stock items to be eligible for Free Shipping.
• Free Shipping applies only to commercial delivery addresses in the contiguous 48 United States and the District of Columbia, as well as to select urban areas of Manitoba and Ontario.
• BCW will provide lift gate service at no charge. Any additional accessorial charges incurred in the delivery of a freight shipment will be the responsibility of the customer.
• Free Shipping to residential addresses, convention centers, storage facilities, schools, or hotels are subject to a delivery surcharge ($50 Residential Delivery Surcharge for smaller orders, or $100 Residential Delivery Surcharge for larger orders). Other restrictions may apply.
• Free Shipping does not include Guaranteed Delivery, Holiday Delivery, Weekend Delivery, or Inside Delivery Services.
• Free Shipping orders are shipped by the service selected by BCW.

LTL Delivery Requirements

1. Upon delivery of the freight, it is imperative that the consignee thoroughly inspects the cargo for any damage or potential loss. If you are unable to inspect the contents, it is recommended that the delivery receipt be signed with a note of “Subject To Internal Inspection”. This will assist with any potential claims for damages that may not have been evident at the time of delivery.
2. The consignee is obligated to accept freight that is delivered when the following are met.
   • The order has been delivered in acceptable condition.The order has been delivered in specified business hours.The order has been delivered with applicable and pre-approved accessorial services such as a Liftgate.
   Note: Unless the consignee has received prior approval and has made payment arrangements, inside deliveries or driver assist for deliveries will not be provided.
3. If for any reason the consignee refused the shipment when it meets the requirements mentioned in item 2 above, the consignee will be charged a redelivery fee which will be no less than $150. Based on the carrier’s routes and accessibility to the location, the shipment will be delivered at a later date.
4. Redelivery delays based on consignee needs, may result in storage fees assessed to the consignee by the freight carrier. If BCW is notified of accumulating storage fees, BCW can elect to have the shipment returned to shipper and the following charges will be assessed.
   • The consignee will be charged the cost of the return shipment.
   • Reimbursement of the storage fees.
   • A restocking fee of 15%.
5. If the consignee refuses the shipment when it meets the conditions stated in item 2 and does not wish to receive the shipment any longer, the following charges will be assessed.
   • The consignee will be charged the cost of the return shipment.
   • A restocking fee of 15%.
6. If the final refund amount is not equal to, or more than, any fees assessed for return cost, restocking fee, storage fees, or any other fee charged from the carrier associated with the return of the shipment, the difference will be added to the consignee’s account balance.